1. Donations

All donations made to Vital Earth Network are voluntary and non-refundable. By submitting a donation, you acknowledge and agree that the donation is final.

Because donations are used to support environmental initiatives, community projects, and operational expenses, we are unable to issue refunds once a donation has been processed.

2. Third-Party Payment Platforms

Vital Earth Network does not process or store payment information directly. All donations are handled through third-party fundraising or payment platforms (such as WWF or other external services).

Refund requests related to:

• Duplicate charges
• Unauthorized transactions
• Payment processing errors

must be directed to the payment platform used, and are subject to their refund and dispute policies.

3. Errors or Exceptional Circumstances

In rare cases of confirmed technical errors (such as duplicate donations caused by a system malfunction), we encourage you to contact us as soon as possible at [email protected]. While refunds are not guaranteed, we will review each request on a case-by-case basis.

4. Tax Deductibility

Vital Earth Network does not guarantee that donations are tax-deductible. Donors are responsible for consulting a qualified tax professional regarding the deductibility of contributions.

5. Changes to This Policy

We reserve the right to update or modify this Refund Policy at any time. Changes will be effective immediately upon posting to this page, with the updated date noted above.

15. Contact Us

If you have any questions about this Return Policy, please contact us at [email protected].